Shipping Information

Shipping Info:

We offer USPS or UPS shipping options on all U.S/Domestic purchases, pre-tax if applicable.

For Canada and Mexico, we use USPS, UPS and DHL services.

For International orders (non Canada/Mexico), we use USPS, UPS and DHL services.

Shipping is both weight and cart total based, and shipping charges will be automatically calculated on your order upon checkout if applicable. We include the weight of each item on every individual product page.

All orders will be shipped out of Yakima, WA, USA. Free shipping for orders above $99 USD to anywhere in the U.S (including Alaska and Hawaii). Expedited shipping options for select locations available upon request.

Timing:

Barring any sudden setbacks, we will ship your items within 48 hours of receiving the completed order. We will process and fulfill all orders placed by 12:00pm EST on the same day. Orders placed after 12:00pm EST will be processed and fulfilled the next day.

All orders placed after 12:00pm EST on Friday and over the weekend will be processed the following Monday, barring unforeseen circumstances or instances when we are unavailable to pick and pack your order. (We promise this won't happen often or for extended periods of time, and we will do our best to give ample notice prior to these instances).

Returns

Exchanges & Returns

We accept items for return & will offer a refund within 30 days upon delivery of your order.

Returned items must be in original condition they should be unwashed, unworn, with all tags attached and in their original packaging. The packing slip and order confirmation that accompanied your order should be included with your returned items.

For Domestic/U.S orders, we will provide a return label to you to ship the damaged item to our repair partner - Please note that return shipments may take up to 10
business days. For International Orders, customer is responsible for the shipping cost of returning the item back to us, and we will make arrangements to ship the item back to you upon completion of the repair.

Once we have received the items and determined them to be in original condition, we will issue a full refund to the original credit card or processing service used for payment. Refunds may take several days to process so please bear with us during that time.

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Shipping Information

Shipping Info:

Timing:

Exchanges & Returns